FRESH METTER SIA, registration number 40203345347
1. GENERAL PROVISIONS.
1.1. The company SIA "FRESH METTER", registered in the Register of Enterprises of the Republic of Latvia with registration number 40203345347, legal address: Mārupes nov., Babītes pag., Lapsas, Caunu iela 27, LV-2107, is the data controller and complies with the requirements of the European Union General Data Protection Regulation No. 2016/679 in Latvia.
1.2. This Privacy Policy regulates the processing and use of personal data provided by the company FRESH METTER SIA when using its services and visiting its internet resources.
1.3. This policy applies to the processing of personal data of all types provided by employees, visitors, and clients (hereinafter referred to as data subjects) on homepages, in email correspondence, digital applications, surveys, contracts, and other sources.
1.4. FRESH METTER SIA guarantees transparent and honest processing of personal data of customers and users.
2. PROCESSING AND USE OF PERSONAL DATA
2.1. When processing personal data, FRESH METTER SIA complies with the requirements of the Regulation, regardless of the country from which users access its resources.
2.2. Users must be informed that personal data in Latvia may also be processed in accordance with the applicable legislation of the country.
2.3. The Company informs that by providing their email address, users agree to include it in a database and may receive notifications/reminders from the online store www.hff.lv regarding initiated and unfinished orders for goods and services.
2.4. By using the online store www.hff.lv, visitors agree that FRESH METTER SIA, its authorized personnel, and company partners may collect and store data for the following purposes:
2.4.1. Counting the total number of visitors to the online store;
2.4.2. Tracking the number of visitors to each section of the online store;
2.4.3. Registering domain names of internet service providers serving visitors;
2.4.4. Collecting IP addresses;
2.4.5. Gathering information about payments in case of non-cash payment (payment card numbers and expiration dates);
2.4.6. Storing data about selected delivery methods for automatic filling in future orders;
2.4.7. Keeping information about payments and their methods for financial and accounting reporting to government agencies;
2.4.8. Collecting other data to improve and manage the online store.
2.5. Collected and processed data in the online store may be disclosed to third parties, but confidential data that could identify the purchaser is not disclosed and not transmitted, except in cases where the payment method or transaction form involves third-party relationships and requires verification of the purchaser's identity.
2.6. The seller does not link the IP address and email address of the purchaser to data that would identify the user. This means that each user's session is recorded, but the online store user remains anonymous.
2.7. All materials sent or entered into the forms of the online store become the property of the seller, who has the right to use them for personal purposes, except for data of natural persons.
2.8. Collected and processed data may be disclosed to third parties in accordance with the law, but in such cases, confidential data that could identify the data subject is not disclosed and not transmitted, except in cases provided by law requiring verification of the user's or purchaser's identity. PURPOSES AND LEGAL BASIS FOR
3. DATA PROCESSING
3.1. The Company processes personal data for the following purposes:
3.1.1. Receiving and processing orders;
3.1.2. Preparation, conclusion, and sending of services and distance contracts, invoices, and other official documents;
3.1.3. Sending useful information and special offers;
3.1.4. Ensuring effective management of the company's resources;
3.1.5. Market statistics and analytics;
3.1.6. Recruitment and personnel management.
3.2. The Company processes personal data based on the following grounds:
3.2.1. Use of electronic services and company resources;
3.2.2. Consent of the data subject;
3.2.3. Conclusion of distance contracts;
3.2.4. Legal obligations established in regulatory acts;
3.2.5. Protection of the interests of data subjects;
3.1.7. Analysis and statistics of purchases for individual offers.
3.1.8. Processing and payment of orders by non-cash methods.
4. DATA RETENTION PERIODS
4.1. The Company retains personal data in accordance with the described processing purposes (section 3 of this policy) and the requirements of regulatory acts, as well as:
4.1.1. Throughout the period when the company fulfills its obligations and conducts commercial activities;
4.1.2. When there is a legal obligation to store and protect personal data;
4.1.3. As long as there is an agreement with the data subject.
5. COOKIE FILES
5.1. Cookie files are text files placed in the user's internet browser to improve the display of information and the regular operation of the resource.
5.2. Stored cookie files allow for the recognition of your computer and avoid the need for re-entering data when returning to the company's internet resource.
5.3. The Company uses cookie files for the following purposes:
5.3.1. Managing visit sessions and user authentication;
5.3.2. Ensuring the functionality of internet resources;
5.3.3. Obtaining statistical data on visits and user behavior on the internet resource;
5.3.4. Improving the efficiency of the internet resource.
5.4. The Company does not use cookie files to track user habits, so users are informed about the use of cookie files when visiting the internet resource.
5.5. The Company does not link the user's IP address and email address to data that would identify the user.
5.6. Users of the resource can delete cookie files at their discretion.
5.7. You can delete all cookie files stored on your computer; however, in such a case, some services and functions of the home page may not work.
6. SECURITY OF PERSONAL DATA
6.1. The Company takes care to protect personal data and complies with the confidentiality of the purchaser in accordance with the provisions of the Regulation and other applicable regulatory acts regarding the processing of personal data.
6.2. The Company takes all necessary organizational, administrative, technical, physical, and other security measures to protect personal data.
6.3. The processing of personal data in the Company is carried out to ensure the necessary security of personal data and confidentiality, including protecting personal data from unauthorized and illegal processing, as well as from accidental loss, damage, or destruction.
6.4. As soon as a breach of personal data protection rules is discovered, the Company must immediately report it to the supervisory authority.
7. RIGHT TO WITHDRAW CONSENT FOR PROCESSING PERSONAL DATA
7.2. To obtain information about personal personal data processed by the Company, you must submit a written request to the Company's office at the legal address in Riga, providing a document confirming your identity.
7.3. A data subject may request the deletion of personal data, restriction of personal data processing, object to the processing of personal data, and request the correction of personal data. To do so, you must send a request by email to info@hff.lv.
7.4. The Company communicates with the data subject using the contact information provided by them (phone number, email address, postal address).
7.5. If you believe that your rights regarding the protection of personal data have been violated, you can file a complaint with the supervisory authority for personal data protection.
8. CHANGES TO THE PRIVACY POLICY
8.1. The Company reserves the right to make changes at any time, which will be published on the official internet resource or online store.